Retreat Terms & Conditions
PLEASE READ THE FOLLOWING BOOKING CONDITIONS CAREFULLY.
THESE OUTLINE OUR OBLIGATIONS TO YOU, AND YOUR RESPONSIBILITIES TO US.
These terms and conditions are the entire agreement between you and The Retreat Specialists Pty Ltd / Retreats at Resorts (Ultimate Girls Week Away - March - 2021). These terms and conditions are governed by Victoria, Australia law and the parties submit to the non-exclusive jurisdiction of the courts of Victoria, Australia in respect of any dispute or proceeding.
On the Step 1 Registration Form, you will be asked if you have read these Terms and Conditions.
HOW TO BOOK
Book via our online booking system. A deposit of a minimum $500 AUD is required to secure your reservation. If you require a Payment Plan we will be in touch to arrange this with you. Please check the relevant box during registration. By paying a deposit or full payment you agree that you have read, understood and will be bound by these terms & conditions.
In the event of the event being cancelled or transferred to a different location due to the coronavirus, you will be notified, via email immediately.
If we cancel the event you will receive a refund within 90 days of being notified of the cancellation.
If you cancel we will support you to contact your travel insurance company.
If we change the venue and you are unable to come then we will issue a refund less administration charges of $250.
PASSPORT AND VISAS
It is your responsibility to ensure you have a valid passport (including sufficient minimum 6 months validity from return date) and any applicable visa. Please seek advice re relevant visas as these are your responsibility. You may be refused departure from your country of leaving or entry to Fiji without 6 months of validity. No refunds will be issued because of this.
Before purchasing a place on this retreat please make note of the cancellation policy as set out below. It is your responsibility to read and understand our cancellation policy before making a reservation.
Deposit of $500 AUD is non-refundable
75% refund less deposit and expenses already paid by 1st June, 2020
50% refund less deposit and expenses already paid by 1st October, 2020
25% refund less deposit and expenses already paid by 1st December, 2020
After the 1st of December, there is no refund for this event.
Expenses paid include accommodation, administration fees, travel and booking of services.
If you would like to transfer your place to someone else after registration it will incur a $50 AUD administration fee.
We advise that you consider purchasing travel insurance for this retreat when you pay your deposit as this can cover you for a number of events including illness and some cancellations (please read their disclaimers carefully) Please note that travel insurance does not cover you for simply changing your mind.
We are not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.
Please note that our system through Stripe is set up that if your installment payment or invoice is overdue then payment will be taken automatically from the number you have authorized to be stored in the system.
Retreats at Resorts reserves the right to alter the daily program times and facilitators, before or during the event - any effecting changes you will be notified accordingly. If Gabrielle Bernstein cancels attending the retreat you will be refunded her component of your registration. There is no cut off point for this refund, although in the instance it is during the event the amount will be refunded by the 30th April 2021.
All prices quoted are in AUD and inclusive of any relevant taxes, they are per person and inclusive of all inclusions which are outlined under Retreat Inclusions.
INTERNATIONAL TRAVEL INSURANCE
It is a condition of all Ultimate Girls Week Away guests to have international travel insurance - you will be asked to provide a copy of this prior to your arrival at Plantation Island Resort. This will be kept in the room of Liesel Albrecht (Collings) throughout the event/or with an allocated first aider/nurse. It will be used in an emergency to contact insurance providers and those listed as an emergency contact.
PHOTOGRAPHY AND VIDEO
By reading this you understand while participating in this program, you may be photographed and videoed. Therefore you agree to allow your photo, video, or film likeness to be used for any legitimate purpose by the program holders and assigns. This may mean that this includes (but not exclusive to) social media such as Facebook, Instagram and newsletters. If you disagree with this then please email organisers through this link HERE
CODE OF CONDUCT
By reading these Terms and Conditions you agree to conduct yourself with responsibility, decorum and kindness at this retreat. You understand that should you engage in inappropriate, illegal or disruptive behaviour you will be asked to leave the program and the resort at your cost and no refund will be available.
HEALTH, FITNESS & MEDICAL
As Retreat Participant, you hereby:
a) Consent to receive medical assistance/treatment which may be deemed advisable in the event of injury, accident, and/or illness during this program.
b) Waive any right to bring an action for loss or damage against the Retreat Organiser where assistance/treatment (provided or attempted) has accidentally worsened your condition.
You certify that you are physically fit, have sufficiently prepared for participation in this program, and have not been advised to not participate by a qualified medical professional. You certify that there are no health-related reasons or problems which preclude your participation in this program.
On arrival at Plantation Island and you are dissatisfied with your room or any other service you must report this immediately to Rebecca Sharkie so action can be taken to remedy the problem.
RELEASE OF LIABILITY
As a Retreat Participant at the UGWA you hereby agree to release, indemnify, and discharge the Retreat Organiser (and/or their directors, family, employees, co-facilitators, volunteers and representatives) on behalf of yourself, your children, your parents, your heirs, executors, administrators, assignees, personal representatives and estate as follows
a) You agree that the Retreat Organiser is not responsible for any loss, damage, cost, expense or other liability whatsoever incurred by your arising out of :
a. Injury, accident or death
b. Loss or delay of baggage or other property; and or
c. Any delay, inconvenience, loss of enjoyment, or frustration, whether physical or mental resulting from, but not limited to any of the following factors
i. The act or omission of any party including the Retreat Organiser or its employees
ii. Mechanical breakdown, government actions, weather or any other factors beyond the Retreat Organisers control
iii. Your failure to read the information provided and/or follow instructions including but not limited to obtaining sufficient travel protection and health insurance, and providing correct and complete personal health and travel information
iv. Your cancellation and/or change of any travel services; and/or
v. Your medical or health problems or physical disabilities stated or otherwise.
b) You agree that your participation in all retreat activities, accommodation use, travel and transportation (self-driven, private, hired, public, with our without a hired driver) is purely voluntary AND you expressly agree to assume all the risk of injury and activity and/or damage in participating in all activities, accommodation use and transport services and options offered during the Retreat.
c) You agree that the Retreat Organiser hold no responsibility for the action omissions of third parties or independent contractors, including in the event they modify the nature of a service or accommodation type as compared that to the advertised nature of the Retreat/Journey/Tour.
d) You acknowledge that any eventuality of the same risks are not grounds for refund or discount.
e) You acknowledge that this Accident Waiver and Release of Liability part of this Agreement will be used by the Retreat Organisers in events in which you may participate and that it will govern your actions and responsibilities during the Retreat/Event.
f) You hereby agree that the Retreat Organiser is released from all liability arising from any negligence or fault, for your death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to you, including your traveling to and from this program, food poisoning, accommodation issues, business, legal, life or financial advice.
The Retreat Specialis Pty Ltd does keep electronic records of your information, these are not shared with any other parties unless we notify you first. In the instance of The Ultimate Girls Week Away there are opportunities to win other holidays etc from some of our co-planners - only in this instance will your details be shared with them. As an individual (i.e. a natural person), you have rights under the Privacy Act 1993 to access and request the correction of any personal information that we hold about you.